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This Privacy Policy outlines how we collect, utilize, and disclose your personal information when you access our services or make a purchase from koreanset.com (the "Site") or interact with us in any way (collectively, the "Services"). In this Privacy Policy, "you" and "your" refer to you as the user of our Services, whether you are a customer, website visitor, or another individual from whom we have collected information following this Privacy Policy.

Please Review Carefully

We urge you to carefully read this Privacy Policy. By accessing and using any of our Services, you agree to the collection, use, and disclosure of your information as described herein. If you disagree with any part of this Privacy Policy, please refrain from accessing or using our Services.

Changes to This Privacy Policy

We may periodically update this Privacy Policy to reflect changes in our practices, operational adjustments, legal requirements, or regulatory standards. Any alterations will be posted on the Site, and we will update the "Last updated" date, along with complying with any necessary steps dictated by applicable law.

How We Collect and Use Your Personal Information

To offer our Services, we gather and have collected personal information about you from various sources over the past 12 months, as outlined below. The specific information we collect and employ depends on how you engage with us.

Beyond the uses detailed below, we may employ information collected about you to communicate, offer Services, comply with legal obligations, enforce terms of service, and protect the Services, our rights, and the rights of our users and others.

Types of Personal Information We Collect

The categories and specific types of personal information we collect are determined by how you interact with our Site and use our Services. When we mention "personal information," we mean data that can identify, relate to, describe, or be linked to you. The subsequent sections detail the categories and specific types of personal information we gather.

Information You Provide Directly

Information you submit through our Services may encompass:

  • Basic contact details: Including your name, address, phone number, and email.
  • Order information: Such as your name, billing and shipping addresses, payment confirmation, email address, and phone number.
  • Account information: Your username, password, and security questions.
  • Shopping information: Items viewed, added to your cart, or added to your wishlist.
  • Customer support information: Details you include in communications with us, such as messages sent through the Services.

Certain features of our Services may necessitate you to provide specific information about yourself. Opting not to provide this information might limit your access to these features.

Information Collected through Cookies

We automatically gather information about your interactions with the Services, referred to as "Usage Data." To achieve this, we employ cookies, pixels, and similar technologies. Usage Data may encompass information about your access and use of our Site, account, device details, browser data, network connection information, IP address, and other data regarding your interactions with our Services.

Information Obtained from Third Parties

We may acquire information about you from third parties, including vendors and service providers who collect data on our behalf. Examples include:

  • Companies supporting our Site and Services, like Shopify.
  • Payment processors: Collecting payment information to process your payments for order fulfillment and product or service delivery.
  • Third-party tracking technologies: Collecting data when you visit our Site, open or interact with our Services, or engage with our advertisements.

All third-party information we obtain is treated in line with this Privacy Policy. We assume no responsibility or liability for the accuracy of information provided by third parties or their policies and practices. Refer to the "Third Party Websites and Links" section for more details.

How We Use Your Personal Information

We use your personal information for the following purposes:

Providing Products and Services: Personal information is used to deliver our Services, process payments, fulfill orders, send notifications related to your account, purchases, returns, exchanges, and more. It also helps us manage your account, arrange shipping, facilitate returns and exchanges, and allows you to post reviews.

Marketing and Advertising: We employ your personal information for marketing and promotional efforts, including sending marketing and promotional communications via email, text message, postal mail, and displaying advertisements for products or services. This helps us tailor the Services and advertising on our Site and other websites.

Security and Fraud Prevention: Personal information is used to detect, investigate, or address potential fraudulent, illegal, or malicious activity. We emphasize the importance of safeguarding your account credentials and recommend against sharing your username, password, or access details with others. If you suspect your account has been compromised, please contact us promptly.

Communicating with You: Personal information enables us to offer customer support and enhance our Services. This ensures responsiveness, effective service delivery, and the maintenance of our business relationship with you.

Cookies

Similar to many websites, we use cookies on our Site. Specific details about the Cookies related to our Shopify-powered store are available at https://www.shopify.com/legal/cookies. Cookies are used to enhance our Site and Services, improve user experience, conduct analytics, and understand user interaction with the Services. Most browsers automatically accept Cookies, but you can configure your browser to remove or reject them. Please note that blocking Cookies might affect your user experience and cause certain features and functionality to operate incorrectly or become unavailable. It may also impact how information is shared with third parties, including advertising partners.

How We Disclose Personal Information

In specific situations, we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy. These circumstances may include:

  • Disclosing to vendors or third parties providing services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
  • Disclosing to business and marketing partners, such as Shopify, to deliver services and advertise to you.
  • Disclosing at your request or with your consent, such as for shipping products or through social media widgets or login integrations.
  • Disclosing within our corporate group for the purpose of running a successful business.
  • Disclosing in connection with business transactions (e.g., mergers, bankruptcy) and to comply with legal obligations, enforce terms of service, or protect the Services and the rights of our users and others.

Over the past 12 months, we have disclosed the following categories of personal information, including sensitive personal information (denoted by *), for the purposes outlined in "How We Collect and Use Your Personal Information" and "How We Disclose Personal Information."

Category Categories of Recipients
  • Identifiers such as basic contact details and certain order and account information
  • Commercial information such as order information, shopping information and customer support information
  • Internet or other similar network activity, such as Usage Data
  • Vendors and third parties who perform services on our behalf (such as Internet service providers, payment processors, fulfillment partners, customer support partners and data analytics providers)
  • Business and marketing partners
  • Affiliates

We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.

User Generated Content

The Services may enable you to post product reviews and other user-generated content. If you choose to submit user generated content to any public area of the Services, this content will be public and accessible by anyone.

We do not control who will have access to the information that you choose to make available to others, and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use or misuse of any information that you disclose or receive from third parties.

Third Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children’s Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

  • Right to Access / Know: You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
  • Right to Delete: You may have a right to request that we delete personal information we maintain about you.
  • Right to Correct: You may have a right to request that we correct inaccurate personal information we maintain about you.
  • Right of Portability: You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
  • Right to Opt out of Sale or Sharing or Targeted Advertising: You may have a right to direct us not to "sell" or "share" your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. Please note that if you visit our Site with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out of the "sale" or "sharing" of information for the device and browser that you use to visit the Site.
  • Right to Limit and/or Opt out of Use and Disclosure of Sensitive Personal Information: You may have a right to direct us to limit our use and/or disclosure of sensitive personal information to only what is necessary to perform the Services or provide the goods reasonably expected by an average individual.
  • Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
  • Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
  • Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
  • Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, You may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

We use Shopify's ad services such as Shopify Audiences to help personalize the advertising you see on third party websites. To restrict Shopify merchants that use these ad services from using your personal information for such services, visit https://privacy.shopify.com/en

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

International Users

Please note that we may transfer, store and process your personal information outside the country you live in, including the United States. Your personal information is also processed by staff and third party service providers and partners in these countries.

If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Contacts

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at info@googleherb.com or contact us at 1049 NW 1st CT, US Prep Centers. Hallandale Beach FL, 33009 United States.

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